Why Did this Chick-fil-A Video Go Viral? Check It Out

Image: Screen CaptureImage: Screen Capture

One thing that always causes my husband and I to give Chick-fil-A kudos, in addition to their super yummy food, is their stellar customer service. The friendliness of the workers at Chick-fil-A is second to none, no doubt a product of the culture infused within the Christian-based business.

At a Chick-fil-A restaurant in North Carolina, one family’s experience was so incredible that they posted a video and message about it on Facebook. Upon looking at it, it’s no wonder the post has gone viral and has already been viewed over 1.5 million times.

Terri Buelman went to the Chick-fil-A in Fayetteville, North Carolina with her daughter Cynthia Walker. Her daughter doesn’t typically have the ordering experience of most because she is deaf. Most times, the person taking the order cannot communicate with Cynthia, so she has to speak through her mother. But, this day at Chick-fil-A, things were different.

High school senior Taylor Anez was working the cash register that day, taking orders. Anez was not only friendly, but she possessed a special skill.

You see, Taylor Anez knows sign language.

For the first time, Cynthia Walker was able to place her own order and, according to her mother, she was absolutely thrilled.

Buelman posted about their wonderful experience on the Facebook page Love What Matters where people can  post “inspiring personal stories of love, hope and what matters most.”

I would like to say how much we appreciate your new employee named Taylor, at the Raeford Rd location in Fayetteville, NC. My daughter Cynthia Walker has never experienced a chance to order for herself without people just staring at her. Taylor did not miss a beat on greeting us with a warm smile, and asking my daughter first what she would like. My daughter was so surprised and happy. She even asked me how that lady knew how to sign to her. Taylor has only been employed there for a couple of weeks and she is already so efficient in her job. We will make this location our regular stop. Everyone there was so courteous and walking around checking on customers. Great job to the manager for having an awesome team!

She Even Asked Me How That Lady Knew How To Sign 🙂“I would like to say how much we appreciate your new employee named Taylor, at the Raeford Rd location in Fayetteville, NC. My daughter Cynthia Walker has never experienced a chance to order for herself without people just staring at her. Taylor did not miss a beat on greeting us with a warm smile, and asking my daughter first what she would like. My daughter was so surprised and happy. She even asked me how that lady knew how to sign to her. Taylor has only been employed there for a couple of weeks and she is already so efficient in her job. We will make this location our regular stop. Everyone there was so courteous and walking around checking on customers. Great job to the manager for having an awesome team!”#LoveWhatMatters Video courtesy of Terri Gioia

Posted by Love What Matters on Sunday, March 6, 2016

What a beautiful, inspiring, and touching story. God bless this young woman for being put in a place to make such a special difference in the life of another.

h/t Western Journalism

About the Author

Jennifer Burke
Jennifer Burke
Jennifer is a Co-Founder of PolitiStick and the Editor-in-Chief. She is a graduate of Texas A&M University and a certified teacher with 12 years experience in the classroom. Jennifer attended what is credited for being the first modern-day Tea Party rally in the country in the Seattle area and from there emerged as a powerful speaker and writer within the movement. While still in Washington State, Jennifer was selected to be a member of the second graduating class of the Jennifer Dunn Leadership Institute (JDLI), a program which identified future conservative leaders. Jennifer worked as the National Outreach Director for one of the largest conservative groups in the country and served as Managing Editor and writer for what quickly grew to become one of the top 15 conservative sites in the country. She brings to Politistick a passion for the fight for freedom for current and future generations.
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